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Better Days: Mindful Eating - Support


                                                               Thank you for using Better Days: Mindful Eating!


                                                   We’re here to help you with any issues, questions, or feedback.



📧 Contact Support

For help, questions, or feedback, please email:
👉 support@tivex.uk

You can also reach us directly through the app under Settings → Help & Support (coming soon).



🧠 Common Topics

  • Trouble signing in or verifying your account
     
  • Reporting a bug or crash
     
  • Questions about your data or privacy
     
  • Feature requests or improvement ideas
     


🔒 Data Requests

If you’d like to request data  or have a privacy-related question, please contact us at
support@tivex.uk

We’ll reply within 7 days.


🗑️ Account & Data Deletion

You can delete your account and all associated data directly in the Better Days app:


1. Open the Better Days app

2. Go to Settings → Account

3. Select "Delete Account"

4. Confirm with your password


This will permanently delete:

• Your account and login credentials

• All check-ins tracking data

• Earned badges and achievements

• Weight tracking data (if any)

• All personal information and preferences


⚠️ This action cannot be undone. Make sure to export your data first if you want to keep a copy (available in Settings → Data Export).


🏢 Developer

TIVEX Group Ltd
124 City Road, London, EC1V 2NX, United Kingdom
Company No: 16622293



© 2025 TIVEX Group Ltd. All rights reserved.
Better Days: Mindful Eating is a trademark of TIVEX Group Ltd.


Copyright © 2025 Tivex - All Rights Reserved.

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